Vol 3 No 3 (2016)
Articles

Intellectual Capital and Financial Performance: Case of Travel Agents

Ayşegül Ciğer
Assistant Professor, Akdeniz University, Vocational School of Social Science, Turkey
Yunus Topsakal
Research Assistant, Akdeniz University, Tourism Faculty, Turkey
Published September 7, 2016
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851 Views | 177 Downloads
Keywords
  • Intellectual capital, Profitability, Productivity, Financial performance, Travels agencies, Antalya
Citations
How to Cite
Ciğer, A., & Topsakal, Y. (2016). Intellectual Capital and Financial Performance: Case of Travel Agents. Asian Journal of Social Sciences and Management Studies, 3(3), 182-190. https://doi.org/10.20448/journal.500/2016.3.3/500.3.182.190

Abstract

The increasing of intangible assets and intellectual capitals of firms has shown that traditional accounting systems are not able to calculate intangible assets and intellectual capital sufficiently. The travel agents as a service provider are one of the firms that have more intellectual capital and intangible assets than other firms. The research about the relationship between financial performance and intellectual capital that conducted for travel agents, however, is a limited extent. Thus, the aim of the study is to reveal the relationship between financial performance and intellectual capital in travel agents. For this aim, a questionnaire was conducted to travel agencies, and the relationship between financial performance and intellectual capital was revealed. It can be concluded that there are moderate and positive relationship between financial performance of travel agents and people capital, structural capital, relationship capital according to correlation analysis.

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